complaint
as defined in Directive 2009/16/EC of the European Parliament and of the Council of 23 April…, Article 2, point (14) (Definitions)
14.
‘Complaint’ means any information or report submitted by any person or organisation with a legitimate interest in the safety of the ship, including an interest in safety or health hazards to its crew, on-board living and working conditions and the prevention of pollution.
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Also defined in
- Regulation (EU) 2026/1395 of the European Parliament and of the Council of 17 June 2026 on applying a generalised… 32026R1395, Article 2, point (13)
a complaint submitted to the Commission through the Single Entry Point (SEP).