code of conduct
as defined in Directive 2005/29/EC of the European Parliament and of the Council of 11 May…, Article 2, point (f) (Definitions)
an agreement or set of rules not imposed by law, regulation or administrative provision of a Member State which defines the behaviour of traders who undertake to be bound by the code in relation to one or more particular commercial practices or business sectors;
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Also defined in
- Directive 2008/122/EC of the European Parliament and of the Council of 14 January 2009 on the protection of consumers… 32008L0122, Article 2(1), point (i)
an agreement or set of rules not imposed by law, regulation or administrative provision of a Member State which defines the behaviour of traders who undertake to be bound by the code in relation to one or more particular commercial practices or business sectors