transactional decision
as defined in Directive 2005/29/EC of the European Parliament and of the Council of 11 May…, Article 2, point (k) (Definitions)
any decision taken by a consumer concerning whether, how and on what terms to purchase, make payment in whole or in part for, retain or dispose of a product or to exercise a contractual right in relation to the product, whether the consumer decides to act or to refrain from acting;