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innovation

as defined in Directive 2014/23/EU of the European Parliament and of the Council of…, Article 5, point (13) (Definitions)

the implementation of a new or significantly improved product, service or process, including but not limited to production, building or construction processes a new marketing method, or a new organisational method in business practices, workplace organisation or external relations, inter alia, with the purpose of helping to solve societal challenges or to support the Europe 2020 strategy.

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