consumer complaint
as defined in Regulation (EU) 2017/2394 of the European Parliament and of the Council of 12…, Article 3, point (13) (Definitions)
a statement, supported by reasonable evidence, that a trader has committed, is committing, or is likely to commit, an infringement of the Union laws that protect consumers’ interests
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Also defined in
- Regulation (EC) No 2006/2004 of the European Parliament and of the Council of 27 October 2004 on cooperation between… 32004R2006, Article 3, point (j)
a statement, supported by reasonable evidence, that a seller or supplier has committed, or is likely to commit, an infringement of the laws that protect consumers' interests