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durable medium

as defined in Directive (EU) 2019/771 of the European Parliament and of the Council of 20 May…, Article 2, point (11) (Definitions)

any instrument which enables the consumer or the seller to store information addressed personally to that person in a way that is accessible for future reference, for a period of time adequate for the purposes of the information, and which allows the unchanged reproduction of the information stored

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