engagement strategy
as defined in Directive (EU) 2023/1791 of the European Parliament and of the Council of…, Article 2, point (55) (Definitions)
a strategy that sets objectives, develops techniques and establishes the process by which to involve all relevant stakeholders at national or local level, including civil society representatives such as consumer organisations, in the policy-making process, with the goal of increasing awareness, obtaining feedback on such policies and improving their public acceptance.